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Next gen commerce

Powering video commerce for the new age brands

Powered by AI.

10-Minutes No-Code Integration
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Our best-in-class solutions offer powerful stats like a 36% avg. add-to-cart rate.

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See It in Action

one-to-One

Personalised Shopping

Video consultations for personal shopping and customer care - with dynamic product display and add-to-cart.
‍
Make interactive video the heart of your customer experience!
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one-to-Many

Engage Endless Audiences

One-to-Many empowers leading brands in all industries to welcome an infinite number of customers into highly engaging, shoppable videos on their native sites.

Speak to us today to get started with One-to-Many and achieve unprecedented sales and engagement.
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50%
Lesser Customer Acquisition Cost
11x
Increase in ROI
Engage your customers

AI- Powered Shoppable Feeds for more add-to-cart & faster checkout

Shoppable Feeds

Increase conversion with videos

Are you ready to turn heads and captivate your audience?

With our cutting-edge shoppable feeds and reel your brand can transform every video into an irresistible shopping journey.

Add those enticing CTAs – "Add to Cart," "Buy Now," "Share," and more – and watch your engagement skyrocket.
Say goodbye to passive viewers and hello to active shoppers!

Book a Demo

One-to-One

Personalised Shopping

Video consultations for personal shopping and customer care - with dynamic product display and add-to-cart.
‍
Make interactive video the heart of your customer experience!

Instant Call
Call Scheduling with RBAC

Book a Demo

One-To-Many

Engage Endless Audiences

Our live shows are the perfect fusion of shopping and entertainment.

Led by charismatic hosts, these immersive sessions will showcase your products in the most captivating way.

From educational sessions to new launches and brand awareness events, we've got the perfect stage for you.

Buckle up and get ready to create unforgettable moments that leave a lasting impression.

1
Create live stream
2
Render it to multiple sources.

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Feature breakdown

Backed by a powerful CMS.

Import Social Media Feeds

Retrieve and incorporate content from various social media platforms, attach a product to create shoppable feeds.

Create role-based controls.

Create different user roles within a system, ensuring that each user has appropriate privileges based on their designated role.

Robust Analytics

Experience advanced data visualization, real-time reporting, and customizable analytics to optimize your business performance.

Third-party Integrations

Lively seamlessly integrates with third-party systems, providing efficient data synchronization, real-time updates, and enhanced collaboration.

Attend real-time calls.

Connect, collaborate, and communicate seamlessly with live audio and video calls for effective and efficient business interactions.

<200ms video latency

Lively delivers lightning-fast video streaming with ultra-low latency, ensuring a seamless and real-time viewing experience, all delivered within an impressive 200ms response time.

Integrations

Apps and tools to do more with Lively.

Seamlessly integrate with a host of other tools within your ecosystem.

Metrics

Find new ways to engage your audience easily

With lively's best in class solution.

7x
Customer Engagement
11x
Increase in ROI
10X
Higher Conversion
15+ minutes
average watch time
Support

Frequently asked questions

Here, you'll find answers to some of the most commonly asked questions about our service. If you have any additional queries, please feel free to reach out to our support team for further assistance.

What is reels?
Reels are interactive content streams, often on social media, that allow users to purchase featured products directly. They integrate product links, making the shopping experience seamless and engaging.
Why is Lively better than other similar solutions?
- Ensures effortless integration while preserving optimal website performance.
- Empowers brands to harness video content without the necessity for extensive technical acumen.
- Revolutionizing video-led commerce, making it accessible to enterprises of all magnitudes.
- Fluidly evolve, amplifying your business's market prowess.
- Driving more sales by engaging and converting more customers
- Extended functionalities and customizability.
How do videos increase conversions?
Videos increase conversions by engaging visitors, demonstrating products effectively, building trust through visual storytelling, and simplifying complex information, leading to higher user engagement and a greater likelihood of purchase.
How many videos can I add to a page?
You can add as many videos as you want and as many types of video widgets as you want.
Can I upload my own videos?
Yes, you can use your own videos. You can upload you videos directly to Lively video section.
What is the best recommended video File Size, Recording Length, Aspect ratio format to use?
Supported video format: .MP4, FLV, MP4A, 3GP & MKV.
Video size: 300MB
Video length: no limitation
Aspect ratio: 9:16.
What is on-site video shopping?
On-site video shopping means embedding shoppable videos on your online store.
Can I add videos for thousands of SKU-s?
Lively is the e-commerce video platform that embeds videos at a large scale without compromising page speed. You can add videos to virtually unlimited products and pages and generate detailed reports for each individual product and video widget.
Can I source content from other user’s Instagram accounts?
Yes, we can import content from the brand's Instagram account by following this process:
Step 1: Please send an Instagram request to the respective Brand’s page.
Step 2: Open Google Chrome browser and log in to your Instagram account.
Step 3: Click on your profile picture at the top right, then go to Settings.
Step 4: In Settings, navigate to ""Security"" or ""Privacy and Security"", then find ""Website permissions"".
Step 5: Look for ""Apps and websites"" or similar options, then find ""Tester Invites"".
Step 6: Accept the request from LivelyVod to become a tester for the Instagram integration.
Step 7: Go to the Lively CMS Dashboard.
Step 8: Find ""Account settings"" or a similar option.
Step 9: Under ""Social Media channels"", select ""Add Instagram"".
Step 10: Allow access for LivelyVod to integrate Instagram with the Lively CMS.
Step 11: Once authorized, all videos from the Instagram account will be imported into the CMS automatically.
Can I auto-play the shoppable video?
For users to interact with these videos, they need to hover over the carousel for non-embedded widgets, and click on embedded widgets since they will not autoplay.
Can I change / customize the video widget size?
This option is available exclusively for product page widgets and homepage story widget.
Am I able to change the call to action on the video (instead of using ‘Add to Cart’)?
Yes, you have the option to edit the button text however you want. You can also edit the hex code of the button.

For the buy button behaviour you have 3 options:

1. Direct to cart: Shopper goes directly to the cart page.
2. Add to cart: Shopper stays in video & can add other products to cart.
3. Direct to checkout: Shopper goes directly to the checkout page.
Where can I share shoppable videos?
You can share shoppable videos outside your website, including via email, third-party websites, and embedding them in email campaigns.
Why are Reports & Analytics important?
Reports & Analytics offer all the essential information to enhance your video strategy and monitor your progress.
Developing an effective video strategy involves trial and error. You may need to adjust your video selection or widget placement initially to determine what works best on your site.
Even if your content is performing well, we encourage you to occasionally experiment with new strategies to continually improve.
How do I know which orders came through shoppable videos?
Direct video sales provide insights into the value of orders generated from shoppable videos. Additionally, you can track aggregatemetrics such as add-to-cart actions, orders, and conversions for specific products within the analytics section.
If a person watches a video, adds a product to their cart, leaves, and returns a week later to purchase the same product. Will it affect the analytics/count as an influenced purchase?!
If the person returns within 15 days, it is reflected in the analytics. If they revisit the website after 15 days, it is not.
Can I customise widgets according to my brand assets?
Yes, widgets can be customized to reflect your brand. Providers often offer options to adjust colors, fonts, styles, and functionality to match your visual identity. This ensures consistency across your site or app, enhancing user experience. Check with your provider for specific customization capabilities to meet your brand's requirements.
Does my subscription automatically renew?
Can I cancel my subscription?
What do you mean by no contract?
Why use Reels?
Reels streamline the shopping experience by integrating product listings directly into social media posts, boosting engagement, simplifying purchases, and increasing sales by making it easier for customers to buy instantly.
Do Lively plugins affect site page speed?
No, and here's how we protect your page speed:
1. Ultra-lightweight scripts - Lively's scripts are remarkably petite, averaging just over 153kb. This guarantees effortless integration without sacrificing website speed or performance.
2. Lite video embedding - Lively uses compressed thumbnails as part of the video widgets on your pages that launch the actual shoppable video player.
Can I use videos on my homepage and other pages?
Yes, Lively is designed to seamlessly integrate with various website platforms and e-commerce systems. Our team will work closely with you to ensure a smooth integration process and provide technical support to make the transition as effortless as possible.
How do I display my widget to multiple Shopify stores?
To integrate widgets into various Shopify stores, you can create the widget you need, copy its code snippet, and insert a custom Liquid container into your Shopify theme. Paste the snippet into the container and position it as desired within your theme.
What types of videos can I use?
Your video selection should depend on various factors: the placement of the widget, your product, and even of your industry. You can use your own uploaded videos, Instagram reels, youtube shorts on:

Product Pages
- Add product demos and how-to videos, unboxing videos, testimonials videos for social proof close to the CTA.
 
The Homepage
- Add presentation videos for social proof on the top part as Banner widget, product videos to emphasize the main product information and benefits, promotional videos to bring to spotlight sales and special campaigns, testimonial videos for social proof.

The collection page
- Add product videos to emphasize the products related to the collection page, in form of video carousel or stories.

The Reviews Page
- Add testimonial videos from your shoppers, unboxing videos, reviews and recommendation videos

The Blog
- Massive conversion opportunity for your store. Add shoppable videos to each blog post to drive even more attention to your products and convert readers into shoppers.
How is checkout handled with shoppable videos?
Lively is fully integrated with Shopify's native checkout system. You can configure the buy button behavior in multiple ways to take shoppers directly to the Checkout page, to Product page, direct add to cart or to create a virtual cart within the video player.
Can I edit / stitch videos together on the platform?
You can’t edit/stitch videos together on the platform.
How do I embed shoppable videos? Is it code?
No coding necessary—just copy and paste the widget script into the custom Liquid section of a product page. The widget will automatically render the product-video matching, saving you countless hours. Widgets appear only on product pages with existing reels.
How can I add videos for different SKU-s?!
You Can map multiple products with a reels. Each product has different sku . Hence while making a reel with product , you are already mapping a sku with a reel.
Can I upload Instagram reels?
Instagram reels can be imported via folowing steps mentioned above, but can't upload the reel link directly to the CMS.
Can I use a GIF as a video thumbnail?
Yes, we autogenerate 3 second video clip as the thumbnail.
Do the videos automatically get added to the carousels or do I get to choose what content my customers see?
You always get to choose what content you want your customers to see.
What are best practices for using shoppable video in email?
Use “video” in the subject line to boost open rates, click-through rates and reduce unsubscribes
Have a compelling thumbnail to attract subscribers to click
Use relevant videos that deliver exactly what you promised
Keep promotional videos short, like 30-60 seconds. For longer videos, try to break them up in multiple parts.
If someone watches a video of one product, but purchases a different product they didn’t watch a video for, will it affect the analytics / count as an influenced purchase?
No ,until the product associated video/ reel isn't watched , we don't count it.
If a person watches a video, leaves the website, returns without watching another video, and then adds items to the cart. Will it affect the analytics/count as an influenced purchase?
Yes.
How do you update a product URL if it has changed? Will the widgets automatically reflect the updated URL, or do you need to recreate the widgets and add the script again?
You can update the URL via Lively CMS with these steps:
1. For Shopify brands: Visit the product page and click the refresh icon in the action column.
2. For non-Shopify: Visit the product page and edit the specified fields in the action column.

Widgets will automatically appear on the updated product URLs' respective pages.
Can I add my team members to my Lively's account?
Can I add my team members to Love Lively? Review us Lively's account?
Are you a fan of Lively and want to share your experience with others? Your review can help others decide if Lively is right for them. Every review makes a difference! Click here to share your thoughts.

Thanks a million!
What support channels do you use?
Help Center:
For quick answers, visit our online helpdesk at help.lively.li. We've gathered solutions to common questions from our customers.

Email Us:
For personalized assistance, email our Customer Support team at support@lively.li with your specific concerns.

Chat Support:
Visit Lively.li and click the black chat icon in the bottom right corner to chat with our Customer Support team. You can also chat with them within Lively studio when logged in.
Clients

Customer testimonials

Discover what our valued customers have to say about their experience with our cutting-edge SaaS product. We take pride in providing top-notch solutions and outstanding customer service, and we believe that the best way to showcase our success is through the words of those who have benefited from our platform

Best thing about Lively is that it integrates video to my website. We can direct a lot of our video traffic now to our website and get better customers and sticky customers. The integration and the user interface is extremely easy. We also get real time data on the performance of different formats.

Alan Daniels
Marketing Manager, Blue Nile

"Lively's video commerce solutions have given our customers a virtual store-like experience right on our website. The shoppable feeds and reels have made our products more engaging and enticing, resulting in a boost in order conversions. The live shows have created an immersive and entertaining shopping environment, capturing our customers' attention and driving sales.

Glenn Lewis
Bove Furniture

Partnering with Lively for our cooking shows has been a game-changer for our appliance brand. The live shows have allowed us to showcase our kitchen products in action, demonstrating their functionality and versatility to our customers. The interactive format, led by our talented chefs, engages our audience and inspires them to try new recipes and techniques.

Sarah Woodley
VP of Marketing, Solara
Blog

Resources to give you the inside information on how video-commerce is enabling a new way to sell.

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