Refunds & Cancellations

1. Cancellation Policy

‍At Lively, we offer flexible subscription plans to meet your specific needs. You can cancel your subscription at any time, and there are no cancellation fees. Here's how it works:You can cancel your subscription by logging into your account and following the cancellation process outlined there.Upon cancellation, your access to Lively will continue until the end of your current billing cycle.We do not provide refunds for any remaining days or unused portions of your subscription.

‍2. Refund Policy We offer a 30-day money-back guarantee. If you are not completely satisfied with our service, you can request a refund within 30 days of your initial purchase or subscription renewal. Here are the details:To request a refund, please contact our customer support team at [support@lively.li] within 30 days of your initial purchase or subscription renewal.Refunds will be issued to the original payment method used for the purchase.Refunds may take up to 7-10 business days to process.After 30 days, no refunds will be provided.

‍3. ReturnsSince our products are digital and subscription-based, we do not accept returns for physical goods. However, we are committed to addressing any issues or concerns you may have. If you encounter any problems or have questions, please reach out to our customer support team, and we will be happy to assist you.

‍4. Customer Support Our customer support team is available to assist you with any questions, concerns, or issues you may have.

‍5. Changes to this Policy :- Lively reserves the right to update or modify this Returns & Cancellation Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about our policies and procedures.By using our SaaS products, you agree to abide by the terms and conditions outlined in this Returns & Cancellation Policy. If you have any questions or need further clarification, please do not hesitate to contact us.